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Happy Holidays & Heres What You Should Know!
Happy Holidays everyone! We here at AdminRemix hope that you enjoyed your time with family and friends during this time of year. Over the month of December, we have been continuously working to upgrade and improve our systems. Here is a look at what we have added, and a few articles to help in the everyday management of your IT fleet.
December feature released
New columns added to the help desk ticket table(email subject, category, hours)
Estimated hours worked for help desk tickets
Rolling dates supported in reports
Additions to the customizable dashboard for user-made reports
Helpdesk tickets can be associated with any of the following(asset, accessory, license, consumable)
User activity filter to include activity by either user or admin
Use Predictive Budgeting while making your upcoming budget
With the start of the new calendar year, most school districts are looking to finish putting together their budgets for the next school year and beyond. In the IT department this means running numerous reports to get an accurate picture of what assets need to be ordered for standard growth, and what needs to be replaced due to age, being broken, or other factors. This can become even more daunting when throwing in the AUE dates for schools that run Chrome OS devices. When breaking this information down through various reports, you can get an overall view of exactly what needs to be replaced over the timeframes required. Knowing this information will help you plan out for general budgeting years in advance and have this information readily available for the decision-makers in the central office. Check out this article to read more about using predictive budgeting.
Did you try these IT trends in 2023?
As the year 2023 kicked off, there was talk of numerous new trends that could prove the benefit IT managers for the upcoming year. Some of these were due to laws that were enacted(such as the EU Universal Charger Mandate and the Digital Fair Repair Act), and others were due to the trends that the companies designing software were taking(AI and Cloud-based services). To read more about these top trends, check out this article.
Challenges of third-party application restrictions
Most years, members of the IT team have to deal with some sort of change to the applications that are purchased, or allowed to be used in their domain. When these changes are made, most or every member of the organization is affected in some way. This could mean training people on how to use the system, not be able to use familiar systems, or having to do a few extra tasks to comply with something. Read the following article to learn more about these challenges to help make implementing the changes easier.